Please double check pricing at the autograph tables or check with staff at Photo Ops. Some Guests may charge additional fees for autographs and photo opportunities.We bring working actors and actresses to the show and their professional schedules can change with very little notice. We know it’s disappointing, but guest appearances are subject to cancellation or schedule change at any time.*Tickets purchased through Costco are non-refundable. Decisions related to refunds made by FAN EXPO HQ are final. FAN EXPO Philadelphia reserves the right to change and/or alter the refund terms and conditions at any time deemed necessary.Please allow up to 6 weeks for your refund to be processed.Refund requests made without this information cannot be processed Name of the Show your purchased tickets for (FAN EXPO Philadelphia).Transaction ID (this can be found on your purchase confirmation email).For assistance or to refund your shipping, email including the following information:. ![]() To process a refund, log in to your GrowTix account and click 'Refund Product' beside the ticket type you would like to refund.If refund requests are made after tickets have shipped, shipping fees are non-refundable. Refunds will be made for the face value of the ticket at time of purchase, plus any applicable taxes, shipping fees and merchandise add-ons.All paid admission tickets (excluding Specially Ticketed Events) can be refunded up until May 19, 2023, at 10 AM ET.
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